Refund Policy

Refund policies

If you decide not to complete a course or Specialization that you've paid for, Medskill may be able to refund your payment depending on our refund policies.

You can read our refund policies in full in Medskill's Terms of Use.

Refunds after free trials
If you start a free trial, the free trial begins before you are first charged, so there are no payments to be refunded. You can't get a refund for any payments made after your free trial ends.

Course Certificates
In most cases, if you pay for a Course Certificate, you can request a refund within 5 days after your payment.

If you pay for a Course Certificate when pre-enrolling for a course that isn’t available yet, your two-week refund period begins on the start date of the course.

Once you have earned your Course Certificate, you are no longer eligible for a refund, even if you earn your Certificate within the two-week refund period.

If you pay by course for a Specialization, the refund policies for course payments apply to each course payment you make.

If you pre-pay for a Specialization, you can request a full refund up to 5 days after your payment date.

If you pre-enrol and pay before the first course in the Specialization begins, you can request a refund up to 5 days after the listed start date of the first course.

You cannot get a refund for a Specialization pre-payment if you've already earned a Course Certificate for any course in the Specialization, even if you earn your Certificate within two weeks.

Partial refunds

We don't offer partial refunds for Specialization pre-payments. If you aren't sure you'll want to complete the entire Specialization, we recommend you pay by course.

Specialization subscriptions
Specialization subscriptions begin with free trials. You can't get a refund for a payment made on a subscription after the free trial ends.

If you don't want to pay for a subscription anymore, you can cancel the subscription. There are no partial refunds for Specialization subscriptions, so you'll need to cancel before your next payment date.

Guided Projects

We don't offer refunds for Guided Projects. If you paid individually for a guided project, ensure you complete it within 180 days to earn your completion certificate and avoid having to register and pay again. If you're taking a Guided Project through your company, organization, or a Medskill-sponsored program, you'll have access to the project until that contract expires.

Third-party marketplace
If you pay for something on Medskill, but your payment information goes through a different website, you may be using a third-party marketplace.

When you purchase a Course or Specialization Certificate through a third-party marketplace, that third-party marketplace's refund policy applies unless explicitly stated by Medskill.

For example, to request a refund for a Course or Specialization Certificate you purchased through Apple's app store, you'll need to reach out to Apple.